Privacy Policy

This privacy policy sets out how R. Heatrick LTD gathers and uses information that you provide when you use our Website, Phone Line and Facebook Messenger Application to avail of our services.

R. Heatrick LTD is committed to ensuring that your privacy is protected. When we ask you to provide certain information by which you can be identified by then you can be assured that it will only be used in accordance to this privacy policy in compliance with our legal obligations under the EU General Data Protection Regulation (‘GDPR’) in respect of data privacy and security.

R. Heatrick LTD may change this policy from time to time by updating this page, you should check back to ensure that you are happy with any changes that we have made. (Last Update: 17/08/2021)

What information do we collect?

  • Name
  • Address
  • Landline / mobile numbers
  • Preferences
  • Emails

How do we use personal information?
We require this information to provide you with our services and understand your needs as a customer as well as the following reasons:

  • Account setup and administration
  • Billing, invoicing and processing of payments
  • General contact in relation to services
  • Providing goods and services
  • To contact you regarding any additional services we may provide

What legal basis do we have for processing your personal data?
By submitting your information to R. Heatrick LTD, you consent to the use of your personal information as set out in this policy.

When do we share personal data?
At R. Heatrick LTD we treat your personal data confidentially, we will only disclose information to provide the services you requested and to conduct business operations.

Where do we store and process personal data?
Personal data will be stored on our secured servers which are only accessible locally.

How do we secure personal data?

  • Training of staff on how to keep personal data secure.
  • Restricted access to personal information.
  • Data Encryption

How long do we keep your personal data for?
Up to 3 years after our services to you as a customer have ended, records are kept until then to comply with legal requirements.

How do we dispose of your personal data?
All paper records are shredded and disposed of appropriately after 2 years, electronic copies are deleted after 3 years.

How to contact us?
If you have any questions or concerns about our privacy practices, your personal information or if you wish to file a complaint feel free to contact us by:

 Phone: (028) 9062 6464


Linking to other websites / third party content
R. Heatrick LTD accepts no liability for the privacy practices or content of websites that may be linked to this site. This privacy policy applies solely to information collected by R. Heatrick LTD, any external links are only provided for your convenience and the inclusion of a link does not imply endorsement of the site by R. Heatrick LTD.